witness increased productivity in healthcare industry through rpa digital transformation

Every day hospitals and medical offices are inundated with patients requiring immediate medical attention. As a result, healthcare employees have become overburdened with administrative tasks concerning insurance claims, patient record & data management, insurance claims, appointment scheduling, and post-discharge instructions – this is where the RPA in the healthcare industry comes into play.

Business process automation in healthcare is an advanced digital technology capable of mimicking & replacing human interaction among multiple computer systems & applications by facilitating tasks related to third-party communications, data management, interface usage, form execution, and file transfer.

In this blog, we discuss the application of RPA in healthcare, and how it can be used as an optimal business management tool for medical practitioners.

What is Robotic Process Automation (RPA)?

Robotic Process Automation, or RPA, refers to the development & use of customized software robots to automate rule-based workplace tasks that are repetitive, time-consuming, and high-volume.

Using RPA in the healthcare industry to automate human tasks results in:

  • Increased productivity with employees better able to focus on more strategic tasks;
  • Increased efficiency as robots perform tasks faster and at higher volumes than humans;
  • Minimal human error since workplace actions are executed by a robot instead of a person;
  • Reduced costs with the price of RPA software is merely a fraction of what healthcare providers pay employees for conducting the same activities slower and less efficiently; and
  • Increased employee morale who are no longer required to labor over tedious and monotonous tasks.

Gartner estimates that by 2024, organizations will lower operational costs by 30% by combining automation with operational processes. Additionally, markets and markets say that the Robotic Process Automation (RPA) Market is estimated to reach USD 2,467.0 million by 2022, at a CAGR of 30.14%. This includes the use of RPA in HR, healthcare, supply chains, retail stores, and more.

How is Business Process Automation in Healthcare Beneficial?

Studies estimate that the Healthcare industry collectively spends a stunning $2.1 billion each year on manual tasks, including those related to data management alone.

By using robotic process automation for medical billing or for automating office processes, like data management, time-consuming employee tasks are instead completed by robots in a more efficient, reliable manner, and with reduced human error. This enables doctors, nurses, and healthcare staff to focus on patient care rather than paperwork.

As many healthcare office processes are rule-based, time-consuming, and high-volume, they are perfectly suited for RPA, including the following:

1. Patient Records & Data

A survey conducted in 2021 found that 67% of healthcare organizations heavily rely on paper documents, which include patient records & data management, a prime candidate for digital transformation.

Computer networks & systems in the healthcare industry process massive amounts of patient information and health data from various internal and external sources, including third-party portals, insurance companies, and health record databases. Burdening useful resources with the paperwork associated with managing data can not only hamper productivity but is unnecessary.

For example, RPA can be used to directly process patient records throughout a patient’s care and save all data relevant to him or her. Hospital staff is then able to extract all pertinent information and enter it into digital systems within a matter of minutes rather than hours, thereby improving efficiency and leveraging the benefits of automation for patient care. Automation can also be used to generate reports and offer insights to track the health conditions of patients and develop customized treatment plans for individual patients.

As a result, the use of RPA in the healthcare industry can process patient records & data with greater accuracy, at a faster pace, with enhanced security, and more consistently.

2. Billing

Medical billing and settlement of health payments processing are not only highly-repetitive and time-consuming but also error-prone when inputting, processing, and evaluations are done manually.

RPA can be used to develop a robot that automates the invoicing and billing processes in line with services offered as follows:

First, an RPA bot recognizes payment details using optical character recognition (OCR), then logs into the accounting system and inputs data into the relevant system’s fields. Once the invoice is created and registered into the system, the bot emails it to a patient. If there’s a delay in payment, the bot can send a customized reminder to the patient and create an attendance report with the current payment status for a finance manager.

The application of RPA in healthcare will streamline the settlement of health payments, processing of invoices, and management bills that are completed faster, with greater accuracy, and in a manner that reduces inaccuracies.

3. Claims Management

Claims management responsibilities of healthcare providers include processes such as data input, processing, evaluation, and dealing with appeals. The entire process, when handled manually or using generic software often proves to be highly inefficient and error-prone. The complexities of processing medical claims alone have created an industry now worth roughly $4.6 billion. More than 30-40% of health insurance claims are denied because of non-compliance with regulations.

RPA can be used effectively in the healthcare automation market to manage claims processing, reimbursements, referrals, and settlements with insurance providers. Bots can automatically populate insurance claims fields, prepare the claim, and finally claim to file.

Based on present use cases, it takes 12 seconds for an RPA solution to check the status of a health insurance claim compared to 85 seconds for a human, meaning that one robot could do the work of 9 full-time employees without error.

4. Scheduling and Managing Appointments

Appointment scheduling and management is a repetitive and time-consuming task faced by healthcare support staff daily. Whenever a patient wants to book an appointment, personnel are required to communicate directly with that patient to determine physician availability, change appointment times or locations, call for reminders, inform patients of cancellations, and reschedule bookings.

Implementation of RPA in the healthcare industry can instead be used to interact with patients by phone or email directly and enable them to manage appointments without interaction from medical staff. RPA bots offer appointment slots to a patient according to their needs and schedule according to doctor availability. Once the patient has booked an appointment, the bot schedules it in the database and removes that appointment slot. Bots can manage large volumes of appointments and send reminders faster and with better accuracy.

5. Post-Treatment Care

Typically, after patients are discharged from a hospital, they are expected to follow strict healthcare instructions, whether it be for medication, physical therapy, or meal plans. However, it’s often likely for the patient to forget or otherwise fail to comply with the post-discharge regimens properly.

In such cases, business process automation in healthcare can be used to manage post-discharge care and allow patients to confidently recover, after leaving a health facility. For example, RPA may be used to send reminders to patients about important actions such as taking medication, doing exercise, or following a meal plan. It can also assist patients when measuring vital signs, such as blood pressure, and then inform healthcare professionals of any problems or issues.

SVAM, International Inc. – Leader in RPA Technologies

By automating routine tasks in the healthcare industry, robots can be used as a digital workforce to fill in forms, manage reports, communicate with patients, and transfer patient records & data across various systems and interfaces.

SVAM International, a global leader in RPA technologies, can help you discover the power of RPA automation by assessing your company’s readiness, developing a prototype, and finally deploying an RPA robot customized to your internal system.

Implementing RPA makes healthcare IT systems more efficient, reduces costs, minimizes human error, and in a manner that provides a higher quality patient experience overall.

how rpa can transform supply chain management

Supply chain management (SME) refers to the path of a commercial product from its inception (or creation) to sale. Every business with a SME component has a compelling interest to minimize cost and time when offering a product for sale in the marketplace. To obtain a competitive edge, some companies have begun to implement Robotic Process Automation in supply chain as an effective way of reducing cost and time.

Specifically, RPA in the realm of SME has the potential of automatically extracting sales order data from all order types and eliminate data entry errors by automating major order processing steps and managing complex roles.

RPA technologies are still relatively new and many SME companies have no idea of its benefits. Thus, if you are unaware or are even vaguely aware of how RPA in supply chain can transform the supply chain, this blog is for you.

RPA History

RPA is the new buzzword in the IT sector. Regarded as one of the most powerful technologies that promises to change the future, integration of RPA in business is changing the manner from which organizations are streamlining the processes.

Previously, implementing RPA technologies was specific to IT companies, but over the past decade, its landscape has grown to include the retail sector, healthcare organizations, and supply chain management.

Robotic process automation is a modern technology that allows companies to automate complex and repetitive tasks. Software bots are programmed to carry out specific tasks to streamline the activities that take up the major chunk of the time of human workforce and reduce manual errors.

According to Gartner, the use of RPA in the U.S. increased 19.5% from 2021 to 2022. This is evidence that the popularity of RPA is growing with each passing year, in every sector, and is expected to catalyze in 2023.

Now that you have an idea about RPA, let’s discuss the key benefits of robotic process automation in supply chain.

Benefits of RPA

RPA is implemented in SME to help automate complex processes, eliminate errors, increase proficiency, and reduce the turnaround time. Since supply chain is an industry that is fueled by speed and accuracy, RPA is a technology that can deliver the same.

With the RPA the supply chain can increase operational efficiency and increase productivity thereby giving them an added advantage over the clients.

Apart from streamlining the processes, there are various advantages of integrating RPA in supply chain. Here are some of the key benefits

  1. RPA can help you cut back on the manual work as it can automatically undertake these tasks increasing the efficacy.
  2. One-time RPA implementation can help in cost cutting as more automation means less workforce which ultimately leads to fewer people required for the job. Thus, lesser payouts.
  3. There is a slight chance of error in data management as everything is undertaken by the automation software. Whereas there are always chances of error in human-led jobs, a well-programmed robot doesn’t leave room for any mistakes.

Well, advantages are obvious, but understanding the use cases is an important part of discussion of RPA in supply chain. Let’s zero in on the significant use cases

Use Cases of RPA in Supply Chain

Here is a rundown of the most important RPA use cases for the supply chain and associated factors:

1. Order Management

This is a priority task of any supply chain. Depending on the size of the company, thousands of requests must be processed and checked everyday before delivery and receipt processing. However, doing this physically can engage a lot of workforce, which will eventually lead to people shifting their focus from the important tasks.

However, by integrating RPA in supply chain, the entire order management process can be automated. RPA can also be developed and implemented to identify errors and warn authorized personnel when necessary. The RPA bots are so efficient that the errors only happen for only a fraction of orders.

2. Stock & Inventory management

Since it is a supply chain, there are always stocks to check and inventory to manage. Traditionally, these stocks have been checked by people, which has led to common human errors and a waste of productive man hours.

Since the entire process requires a lot of information, robotic process automation in supply chain and operations can screen the inventory, stock, amount of the items, send a warning and even request new items when required. Thus, maintaining the inventory at all times.

By monitoring the stock from time to time, these robots can improve the entire stock management process.

3. Receipt management

Data and orders yield receipts that require high-volume management and entry, making it perfect for automation. Intelligent automation software can easily process receipt reports from providers making the entire receipt management process fast and error-free.

4. Customer and People Management

The entire supply chain deals with numerous people at every point. These people are not only customers as end users but are also the people working in the internal processes of the supply chain, including suppliers, manufacturers, distributors, and vendors.

Since customers and personnel management is an important part of every business and industry, there must be a process that deals with the account of automation, messages and notices can be sent to them during the entire process.

As for the process pertaining only to the customers, RPA can manage everything right from the time the request is processed, delivered, or canceled.

To summarize, robotic process automation in supply chain can operate smoothly while providing a superior client experience in the supply chain and operation industries.

5. Data Management

There is high-volume data coming in from various channels in the supply chain. Due to the large amount of information and data that the firms handle, the data management duties can be time-consuming and boring. Processes like these are ideal for automation.

RPA routines the tasks like data validation, data entry, management and reviewing freeing up the resources to be more productive and undertake the jobs that require human intervention.

6. Planning Supply and Demand

One of the core jobs of supply chain is planning the supply and demand. These jobs are exceptionally vast and require a large number of human laborers, which leads to common human errors. The planning requires going through the reports at large for getting information from the market, providers, clients, and the organization.

Using RPA in the supply chain can carry out these tasks quicker and without errors. When integrated with the help of professional RPA solutions providers, the automation software can do tasks like reporting which will offer organized information that is easily accessible.

7. Produce Important Process Data

If you own the supply chain, you must be in charge of all the data. These intelligent automation robots can help you gather precise information regarding process efficacy, loopholes, gaps in the process, and knowledge regarding areas that need repair.

These gaps can be bridged using the automation software resources, and deliver the capabilities that can only be brought by intelligent automation.

8. Easy Automation

Automation is the need of the hour. May it be for the start-up businesses, medium sized businesses, or even the large ones, intelligent automation has the capability to drive excellent growth. While on the other hand, legacy systems may be a hindrance in the growth that is needed to outperform the competitors in this digitally driven world. Infact, according to Kommandotech, 57% of organizations want to use automation to boost employee productivity and performance.

What’s the best part? You don’t really have to replace your legacy system to implement RPA technologies, as those built on no-code platforms can work efficiently the same way. In fact, because legacy software has been designed to emulate human user activities like clicks, it is usually easier to educate robots to utilize it.

9. Quick Financing

One of the most famous and looked-upon forms of automation in a company may be RPA in accounting and finance. Robots have the potential to reduce pressure since departments require reliable data and are familiar with the difficulties associated with maintaining accounting procedures in high-volume firms.

Future of Robotic Process Automation in Supply Chain

The RPA solutions and applications will frequently include aspects of intelligent automation including artificial intelligence and machine learning. Since these are the technologies of the future, it is obvious that they are here to stay and so is RPA. When it comes to RPA in the supply chain, the usage is only set to grow as the supply chain will continuously want to improve their operations.

In this future, the objective is to reduce human decision-making altogether.

However, some would consider it as an ill-effect of automation as it may lead to lesser work force requirement, while others say that RPA will help them work in a better way. In a study by KommandoTech, almost 70% of employees agree that automation will allow them to qualify for higher-paying jobs.

Based on the conflicting facts, we can say that this technology suits the future requirements brought by digitization.

The supply chain runs on highly complex and high-volume data. Apart from the data, there are multiple monotonous tasks that can be automated and are currently taking up the workforce allowing the human labor force to focus on more important tasks for the organization. If you are considering joining the bandwagon of automation, now is an excellent time to consider the same and leverage the benefits of RPA in supply chain.

SVAM International Inc.

With the subject matter experts at SVAM International, you can integrate intelligent automation solutions into your business and enjoy the benefits of automation. We can help you define the RPA integration strategies, and the right RPA tool, and train the employees with RPA to ensure streamlined and smooth processes.

SVAM is on the way to use RPA in tandem with AI to increase the potential abilities of automation. In the future, we aim to deliver maximum performance with the intelligent automation solutions.

Implementation of RPA processes is vital and decides how the RPA will work in the future with the systems. If the implementation is not proper, there are chances that the automation might fail. Thus, the implementation must be done properly and by following the correct protocol.

1. Identification of a process

Determining the procedures that will gain from RPA implementation. This means looking at the current processes and figuring out which ones are time consuming, have chances of error and are repetitive enough to be automated.

2. Possibility and Method

Once the processes are identified, it’s also important to determine whether the selected processes are feasible enough to automate, fit to the technical demands and have complexity just precisely to fit to the automation.

3. Planning and Strategizing

After the process determination and possible assessment, it is time to create a strategy for carrying out the process. This includes determining the project’s goals, timing, budget, and resource as well as its scope.

4. Choosing Equipment and Technology

With such a variety of tools on the market, it is crucial to select those most appropriate that best meets the demands and specifications of the organization.

5. Training in Accordance with Flexibility

Automation is a fairly new technology and requires training. Thus, once implemented, employees are taught on proper usage of RPA in supply chain. This will ensure fail-proof ways of working with automation.

6. Testing and Deployment

Before the robotic process automation in supply chain is rolled out, the developed solution is tested to ensure intended performance.

7. Monitoring and Observability

Once the solution has been put into place, it is crucial to monitor it and make any necessary tweaks to make sure it functions well to suit your company. Additionally, it’s critical to regularly update the software to retain its efficacy.

The Bottomline

The supply chain runs on highly complex and high-volume data. Apart from the data, there are multiple monotonous tasks that can be automated and are currently taking up the workforce allowing the human labor force to focus on more important tasks for the organization. If you are considering joining the bandwagon of automation, now is an excellent time to consider the same and leverage the benefits of RPA in the supply chain.

To know more about our RPA services and solutions, get in touch with us today.

Robotic Process Automation in the Healthcare Industry
Every day hospitals and medical offices are inundated with patients requiring immediate medical attention. As a result, healthcare employees have become overburdened with administrative tasks concerning insurance claims, patient record & data management, insurance claims, appointment scheduling, and post-discharge instructions.

Robotic Process Automation, or RPA, is an advanced digital technology capable of mimicking & replacing human interaction among multiple computer systems & applications by facilitating tasks related to third-party communications, data management, interface usage, form execution, and file transfer.

In this blog, we discuss the application of RPA to the healthcare industry, and how it can be used as an optimal business management tool for medical practitioners.

What is Robotic Process Automation (RPA)?

Robotic Process Automation, or RPA, refers to the development & use of customized software robots to automate rule-based workplace tasks that are repetitive, time-consuming, and high-volume.

Using digital robots to automate human tasks results in:

  • Increased productivity with employees better able to focus on more strategic tasks;
  • Increased efficiency as robots perform tasks faster and at higher volumes than humans;
  • Minimal human error since workplace actions are executed by a robot instead of a person;
  • Reduced costs with the price of RPA software is merely a fraction of what healthcare providers pay employees for conducting the same activities slower and less efficiently; and
  • Increased employee morale who are no longer required to labor over tedious and monotonous tasks.

Gartner estimates that by 2024, organizations will lower operational costs by 30% by combining automation with operational processes. Additionally, markets and markets say that the Robotic Process Automation (RPA) Market is estimated to reach USD 2,467.0 million by 2022, at a CAGR of 30.14%.

How RPA Can Benefit the Healthcare Industry

Studies estimate that the Healthcare industry collectively spends a stunning $2.1 billion each year on manual tasks, including those related to data management alone.

By using RPA to automate office processes, like data management, time-consuming employee tasks are instead completed by robots in a more efficient, reliable manner, and with reduced human error. This enables doctors, nurses, and healthcare staff better able to focus on patient care rather than paperwork.

As many healthcare office processes are rule-based, time-consuming, and high-volume, they are perfectly suited for RPA, including the following:

1. Patient Records & Data

A survey conducted in 2021 found that 67% of healthcare organizations heavily rely on paper documents, which includes patient records & data management a prime candidate for digital transformation.

Computer networks & systems in the healthcare industry process massive amounts of patient information and health data from various internal and external sources, including third-party portals, insurance companies, and health record databases. Burdening useful resources with the paperwork associated with managing data can not only hamper productivity but is unnecessary.

For example, RPA can be used to directly process patient records throughout a patient’s care and save all data relevant to him or her. Hospital staff are then able to extract all pertinent information and enter it into digital systems within a matter of minutes rather than hours, thereby improving efficiency. Automation can also be used to generate reports and offer insights to track the health conditions of patients and develop a customized treatment plan for individual patients.

As a result, RPA can process patient records & data with greater accuracy, at a faster pace, with enhanced security, and more consistently.

2. Billing

Medical billing and settlement of health payments processing are not only highly-repetitive and time-consuming but also error-prone when inputting, processing, and evaluations are done manually.

RPA can be used to develop a robot that automates the invoicing and billing processes in line with services offered as follows:

First, an RPA bot recognizes payment details using optical character recognition (OCR), then it logs into the accounting system and inputs data into the relevant system’s fields. Once the invoice is created and registered into the system, the bot emails it to a patient. If there’s a delay in payment, the bot can send a customized reminder to the patient and create an attendance report with the current payment status for a finance manager.

By using RPA to streamline the settlement of health payments, processing invoices and managing bills are completed faster, with greater accuracy, and in a manner that reduces inaccuracies.

3. Claims Management

Claims management responsibilities of healthcare providers includes processes such as data input, processing, evaluation, and dealing with appeals. The entire process, when handled manually or using a generic software often proves to be highly inefficient and error-prone. The complexities of processing medical claims alone has created an industry now worth roughly $4.6 billion. More than 30-40% of health insurance claims are denied because of non-compliance of regulations.

RPA can be used to effectively manage claims processing, reimbursements, referrals, and settlements with insurance providers. Bots can automatically populate insurance claims fields, prepare the claim, and finally claim filing.

Based on present use cases, it takes 12 seconds for an RPA solution to check the status of a health insurance claim compared to 85 seconds for a human, meaning that one robot could do the work of 9 full time employees without error.

4. Scheduling and Managing appointments

Appointment scheduling and management is a repetitive and time-consuming task faced by healthcare support staff daily. Whenever a patient wants to book an appointment, personnel is required to communicate directly with that patient to determine physician availability, change appointment times or locations, call for reminders, inform patients of cancelations, and to reschedule bookings.

RPA can instead be used to interact with patients by phone or email directly and enable them to manage appointments without interaction from medical staff. RPA bots offer appointment slots to a patient according to their needs and schedule according to doctor availability. Once the patient has booked an appointment, the bot schedules it in the database and removes that appointment slot. Bots can manage large volume of appointments and send reminders faster and with better accuracy.

5. Post-Treatment Care

Typically, after patients are discharged from a hospital, they are expected to follow strict healthcare instructions, whether it be for medication, physical therapy, or meal plans. However, it’s often likely for the patient to forget or otherwise fail to comply with the post-discharge regimens properly.

Here, RPA can be used to manage post-discharge care and allow patients to confidently recover, after leaving a health facility. For example, RPA may be used to send reminders to patients about important actions such as taking medication, doing exercise, or following a meal plan. It can also assist patients when measuring vital signs, such as blood pressure, and then inform healthcare professionals of any problems or issues.

SVAM, International Inc. – Leader in RPA Technologies

By automating routine tasks in the healthcare industry, robots can be used as a digital workforce to fill in forms, manage reports, communicate with patients, and transfer patient records & data across various systems and interfaces.

SVAM, a global leader in RPA technologies, can help you discover the power of RPA automation by assessing your company’s readiness, developing a prototype, and finally deploying an RPA robot customized to your internal system.

Implementing RPA makes healthcare IT systems more efficient, reduces costs, minimizes human error, and in a manner that providers a higher quality patient experience overall.

how is rpa different from other enterprise automation tools
Robotic process automation and traditional automation lie on different sides of the bank. Both of these help achieve efficiency in delivering the results within time. This kind of mechanism reduces human intervention and performs predefined activities according to the instructions. Both the software are considered the biggest boost to the infrastructure and efficiency of programming functions.

As a part of this process, it becomes possible for the individual to automate the maximum activity in the management functions. But there is a huge amount of difference between the two concepts. The functioning of these two kinds of software can be differentiated based on the given information.

Differences between the two kinds of software

The various grounds of the meanings have been mentioned as follows:

Meaning and function

Robotic process automation is a kind of software that helps to automate a high volume of repetitive tasks in a minimum amount of time. These kinds of tools allow the design of software robots to make them capable of automatically executing different types of tasks over time. All the RPA business processes can function effectively over time.

It is a kind of predefined activity which has finally executed different types of tasks and transactions for delivering effective results within time. Accordingly, the same result can be achieved without any human interaction. It is the utility which is obtained with the help of this process.

Traditional automation and enterprise automation are a kind of combination of different applications that help to achieve automatic integration at a database level. But the speed at which the given results can be obtained is very less, due to which it is a conventional method of automation only.

Requirements

Robotic process automation does not require any modification to the existing infrastructure and can be effectively adapted across any platform. But on the other hand, specific customization can be required in traditional and enterprise automation cases. RPA services companies do not require any adjustments, but enterprise automation requires adjustments to the existing structure to enhance the performance’s efficacy.

Functions

The robotic process automation helps to automate the repetitive and different types of rule-based tasks. This kind of software performs the different actions performed by human beings to increase the efficiency of the programming. The entire programming is determined according to a flowchart without any change in the language codification.

But on the other hand, enterprise automation does not perform all the functions that human beings can perform without instructions. Even the pre-defined instructions cannot be followed properly. In such a situation, it is essential to note that interface automation may not be a good process in the long run and requires a lot of programming to achieve a given objective. RPA services companies can do that easily.

Kickstarting the process of automation

All the activities related to RPA for small businesses can be easily performed without knowing any programming. It is a quick implementation method that requires less time to get the desired results compared to the enterprise automated software, which usually takes a lot of time in this process. It usually takes a lot of months to get implemented because designing and integrating instructions are difficult tasks in this kind of software.

Alignment of work

The robotic automation process helps to delegate the work to thousands of machines. It is essential to gain the desired programming functionality so that the same function can be performed in less time compared to the other situation of interface automation, which usually takes a lot of time to get scalability.

A kind of parallel execution is required in this process. It has got the capability of performing the best functions related to customized management. But in the long run, only robotic programming automation can be configured to meet the needs of the user immediately compared to interface automation, which usually has a lot of limitations related to the functioning of API and other complex technology employed.

Conclusion

The aforesaid is one of the most useful and effective ways with the help of which automation can be used in any organization. Understanding the differences between the two helps to choose the required services from SVAM. This is helpful in the long run to get the required services over time. It brings the maximum amount of efficiency that deals with the timely completion of tasks and effective programming of functions.

The Covid-19 crisis made businesses realize how essential automation is for business and agility. The Covid situation challenged the inefficiencies of the traditional business models that rely on manual operations. The global robotic process automation (RPA) market is expected to grow more than 13 billion U.S dollars by 2030 (Source: Statista). Robotic process automation (RPA) is enabling businesses across the world to reduce costs, improve operational efficiency, providecustomer satisfaction, and more.Robotic process automation has witnessed exponential growth over the past two years. The latest market trends show that RPA will dominate in 2022 and continue to do so in the coming years. According to Gartner’s prediction, 90% of the prominent organizations globally will adopt RPA in some form by 2022 for scaling up their businesses. RPA will play a key role in improving the process quality, speed, productivity, etc., in companies.Here are a few Robotic Process Automation trends and predictions in 2022One of the main reasons for deploying robotic process automation technology is, it reduces time, effort, and cost to execute time-consuming and repetitive tasks. With robotic process automation (RPA), businesses can save time and generate higher ROI. Moreover, RPA can also safeguard businesses from future crises like the Covid-19 pandemic.Because of Robotic Process Automation, there is a massive digital transformation in HR, banking services, financial services, and many more businesses. RPA is one of the rapidly-growing technologies in the world. According to Grandview Research, the service sector accounted for the highest share of 61% and it is expected to grow at the highest CAGR from 2021 to 2028. Let’s look at the trends and predictions for RPA in 2022.
  • Adopting RPA centers of excellence (CoE) will be prevalent as they will standardize RPA by reducing maintenance, bot faults, etc.
  • With the advancing technologies, RPA bots can benefit from other developing technologies like artificial intelligence.
  • By 2022 RPA will incorporate artificial intelligence (AI) and machine learning techniques.
  • Automation acquisitions rise in 2021 will continue their pace in 2022 and beyond.
  • The RPA industry is booming faster and will grow tremendously in 2022. RPA bots and artificial intelligence solutions have grown past few years. And it is predicted to grow in 2022, where companies can drive higher benefits from automated planning and delivery.
As mentioned above, the trends show RPA will dominate in 2022. And we at SVAM will help you make the most of RPA and thrive through these challenging times. You can be part of changing the business world with the help of our RPA solutions. With the best RPA practices, we will help you build a sustainable business and take it to new heights.

Automation is only set to catalyse in 2023. The buzz around ChatGPT and the AI is an evidence that the only way ahead for your business is automating it. Along with the AI is also a powerful technology, RPA that is creating a hype amidst big and medium sized companies.

Robotic process automation is software (robots or bots) that performs various tasks to help automate the process and reduce expenses. The robotic process automation (RPA) market is growing exponentially worldwide.

Robotic process automation use cases are exploding in various industries and in businesses areas like using in RPA in the HR department, for calculating finances, creating innumerable new opportunities. The onset of 2023 brought the evolution of RPA trends. The time has come to reap the benefits of investing in digital transformations.

RPA is a result-driven technology entering the phase of maturity and delivering results. It is time to automate the tedious processes and spend time on more crucial things. Here, in the blog, we will uncover the latest trends in RPA that will dominate in 2023.

RPA Trends That Will Attract Your Attention in 2023

The key reasons businesses are adopting and implementing RPA (Robotic Process Automation) are its ability to transform the company, save time, labour, and money. It can speed up the processes, reduce errors and increase productivity. The impact of the pandemic has boosted the implementation of RPA.

Robotic Process Automation in Supply Chain

With the increased RPA capabilities integrating it with other technologies in supply chain will increase the overall performance and productivity. There are remarkable outcomes to look forward to with the integration of RPA in supply chain along with other tools and technologies.

RPA Will take Over Enterprise Resource Planning (ERP)

The ERP and traditional systems in businesses encounter the problem of catching up with the frequency of the digital transformation. Manual data entry into ERP is a tedious task. ERP will undergo a massive change, with RPA playing a crucial role. With RPA, employees can automate repetitive tasks and business processes. In some cases, they can record the processes through automatic code generation and create a software bot.

RPA Will Pave Way for More Innovation

The companies and businesses that initially adopt RPA will gain a competitive edge. The companies that create and design frameworks to execute the system will make the most of the automation programs. This approach of the organizations will pave the way for more innovations.

RPA and Artificial Intelligence to Empower Processes

When RPA and artificial intelligence come together, they empower process automation and impactful digital transformations. Organizations can reach extreme possibilities by combining the RPA with AI to deal with anything. Cognitive bots learn from the data and make decisions, thus becoming a vital part of your team.

Small and Medium Enterprises Adopting RPA

The impact of the Covid 19 pandemic made the SMEs realize the importance of automating processes. They have understood how crucial it is to adopt automation to take competitive advantage and bounce back from a sudden disaster. Now they are adopting RPA at a much faster rate than expected. They are on the way to working more efficiently by automating their processes.

RPA in Human Resources

Robotic Process Automation in HR departments of companies to automate repetitive, mundane tasks through the use of software bots. In the human resources department, RPA can be used to automate a variety of tasks such as data entry management, employee recruitment, administration benefits, employee onboarding and more.

Conclusion

The advancements made by the RPA industry are shining brighter. That is why it is expected that 2023 will prove to be a game-changer for RPA specially in the business and supply chains. Robotic process automation is adding new possibilities in the business world. Automation will be the core necessity of every organization in the coming years and a must-have technology.

SVAM International Inc. has helped clients automate their process with intelligent automation solutions that can help us bridge the gap between AI and business growth. Get the RPA solutions that promise productivity at par with the expectations.

RPA is an advanced, futuristic, and the most efficient technology that automates and streamlines the processes in a healthcare facility. In this blog, we will discuss some amazing ways of using RPA in healthcare.

The pandemic and the post-pandemic era have brought a wave of changes. It will be remembered as the pivotal point of change where all the industries revamped their way of functioning. Millions have turned their heads towards automation for effective and easier ways of working including the RPA applications in healthcare.

Healthcare organizations have been spearheading this transformation by producing vaccines at a rate never seen before. All this has been possible through the RPA use in healthcare that provided robust support throughout the processes. Obviously, the hard efforts cannot go unnoticed, but automation has played a vital role in transforming RPA use in healthcare.

Gartner estimates that by 2024, organizations will lower operational costs by 30% by combining automation with operational processes. Additionally, markets and markets say that the Robotic Process Automation (RPA) Market is estimated to reach USD 2,467.0 million by 2022, at a CAGR of 30.14%.

The RPA applications in healthcare are not only limited to robots, but its role goes beyond that. This blog outlines how automation can boost the healthcare industry and help them stay ahead of the curve in this competitive age.

What is RPA?

RPA is a software technology that builds, deploys, and manages software that mimics human actions while interacting with a digital system. The RPA systems can identify human actions like understanding screen movements, updating records, saving files, and more. It acts as a virtual worker that works effectively and frees up human resources. Using robots also eliminates the possibility of errors and minimizes the struggle with paperwork.

How Has RPA Emerged As a Core Feature in Healthcare?

When the hospitals are overburdened with cases that need immediate attention, action is required – fast. With the nurses and human resources being busy with saving lives, someone (or something) is needed to manage all the back-end tasks.

In such scenarios, RPA management makes a huge difference where it really mattered. The automation processes and management system kept the workers on the front line, reduced the waiting time, recruited experts, and supported procurement. All these factors can surely help the healthcare systems reform in the future.

Benefits of RPA in Healthcare

1. Scheduling and Managing Appointments

In a hospital scenario, scheduling patient appointments and managing them is one of the most tedious tasks. They are repetitive and involve resources as well.

Healthcare organizations can benefit from automating these tasks using RPA bots and other processes. These processes can interact with the patients, give them solutions for the query, schedule, change, or update appointments as required.

2. Managing Data and Records

The healthcare industry deals with a massive amount of data on a daily basis. Burdening useful resources with the paperwork of managing data can hamper the productivity of the resource. It helps regulate and maintain the record, RPA use in healthcare offers accuracy, quick response, data security, and consistency. Robotic software can also be customized to comply with the protocols and rules set by the government of the organization.

3. Reducing Administrative Costs

The healthcare sector is one of the biggest employers which also raises the cost of the company. The employee welfare funds, salaries, and other incentives can be a burden. With RPA software in place, the organization or hospitals can reduce employee requirements and cut down on administration cost by automating repetitive manual tasks.

4. Enhancing the Patient Experience

Being a robot-based software with the capabilities of quick decision-making, RPA management can provide more consistent care. Because of accurate decisions, quick replies, reduced costs, and greater visibility across the entire patient record, RPA can provide a better patient experience than any human.

5. Infection Control and Maintenance

Infection control protocols are a basic necessity of every healthcare unit. RPA can be used for executing quick and monitored infection control protocols. Including

  • Screening of the patients by including regulatory compliance and CDC protocols
  • Managing priority tasks and setting up the sequence of actions
  • Tracking patient care plans and sending alerts to the authorized staff based on patient data thresholds
  • Regulating the cleaning schedules and maintaining the records

6. Claims Management:

Reimbursement, cashless facilities, and claim settlements are a part of everyday work in a healthcare organization. With the help of RPA and AI healthcare can effectively manage claims processing. The process includes acceptance, communication, resubmission, and cost predictions based on history.

Invest Use of RPA in Healthcare for Organization Growth

Gartner estimates that by the end of 2022, 85 percent of organizations will deploy RPA software and the healthcare industry can benefit from RPA the most. The efficacy and uses of the RPA are worth the investment and can help your organization.

SVAM International can help you discover the power of automation with our RPA solutions that aim to grow your business by blending RPA with AI and ML. Our subject matter experts assess your company’s readiness, develop a prototype, and finally build and assemble the RPA to your system.

Over the last few months, the ongoing conflicts between nations may have stirred up peoples’ concerns about the outbreak of another world war. World War III may have already begun unfolding in cyber warfare across cyberspace.The advancement of the internet and modern technologies is a double-edged sword. In the current digital era, the internet has become an inseparable part of societies and human lives as a new communication space. As we become more connected with cyberspace and more dependent on digital technologies, we face greater exposure to cyber risk. Cybersecurity threats such as malware, phishing, hacking, data leakage, and identity fraud are not rare cases; however, many people and businesses tend to handle cybersecurity threats passively rather than taking proactive and preventive steps.cyber-1News Corp., the world’s largest news agency that owns the Wall Street Journal and the New York Post, has encountered significant data breach incidents since February of 2020, with a lot of confidential and sensitive information accessed by anonymous third parties. In March, a U.S software company HubSpot, with 135,000+ cryptocurrency customers across more than 120 countries, was targeted by cyber attackers—an employee’s account was compromised, and customer data was exfiltrated.According to a February report, at least 25% of companies fell victim to cyber-attacks in Canada last year. The cost of cybercrimes reached $2.7 billion in 2020, based on the FBI’s Internet Crime Report. It reached around USD 6.9 billion in 2021.The data breach events in Q1 represented twice the increase over the same time in 2021 and is another indicator that data compromises will continue to rise in 2022 after setting an all-time high in 2021. While the system & Human Errors represent 8% of the Q1 2022 data compromises, 154 out of 367 data breach notices did not include the cause of the breach, making “unknown” the largest attack vector in Q1 2022. The Federal Government has released a mandate urging companies across the nation to bolster their cybersecurity practices, preventing potential cyber threats.cyber-2Apart from the data loss, the cybercrimes cause financial drain of the company assets. If it were measured as a country, then cyberattacks were predicted to inflict damages totaling $6 trillion USD globally in 2021. The 2022 predictions say that the number of DDoS attacks (attacks disrupting the online services or systems) is expected to reach 14.5 million.Notably, as per the estimates, the cost will rise to $ 10.5 trillion by 2025 globally.Cyber-attacks are a growing threat to small and medium-sized businesses in the private sector. Small-medium-sized companies become attractive targets as their system and information can be breached quickly, providing lucrative incentives to cybercriminals. They tend to be more vulnerable since many companies lack a safer security infrastructure or a comprehensive cyber strategy. This is where SVAM’s professional cybersecurity services can come into play.SVAM International is an experienced cybersecurity service provider with more than 30 years of cybersecurity and risk management expertise. With keen insights into existing, potential cyber risk and its trends, SVAM has helped businesses in the private sector take effective and efficient moves in handling cyber threats, minimizing loss, and strengthening cybersecurity infrastructures. To avert cyberattacks and reinforce cybersecurity, SVAM urges companies to raise their awareness of potential cyber risks and take preventive measures accordingly.cyber-3

Crucial Things Private Sectors Can Do to Stay Cyber-safer

  1. Incorporate Multi-Factor Authentication (MFA) Multi-factor Authentication (MFA) adds an extra layer of security by requiring users to implement and provide multiple forms of identification. Incorporating MFA into business operations can deliver a stronger authentication for accessing data, apps, and systems while still keeping things simple for users.
  2. Install reliable Antivirus Programs, Firewalls, VPNs The proliferation of malware has resulted in more significant cyber threats among businesses worldwide. As a malware attack is a widespread cyberattack, installing a reliable and effective antivirus program is an essential step of cybersecurity reinforcement. Based on the concrete needs of the business, sometimes, patching firewalls and VPNs is also a crucial move. Firewalls can prevent malicious attacks from entering users’ systems based on users’ settings, while VPNs can better protect private data and sensitive data like locations.cyber-4
  3. Establish Access Controls based on the least privilege principle Access control is a security technique that establishes access hierarchy and regulates access control to critical resources within the organization. Data breach is one of the major concerns and may lead to irreversible loss once it happens; having an access-control list with correct permissions set up is critical for businesses to reduce the impact of a breach.
  4. Encrypt Sensitive Data and Back-Up Business Data Regularly Data encryption enhances the security of private information, communication, and correspondence by transforming original information into something more challenging to decipher using specific algorithms. In the worst-case scenario, encrypted data will be challenging to decrypt without having the correct keys if the information breach has occurred. Regularly back up critical and transactional to the cloud or a reliable external hard drive/data storage. If the company system gets compromised or data gets contaminated, having safe backups may reduce the potential loss of the business.
  5. Conduct Awareness Education and Training against Phishing, Frauds, etc. To establish a safer cybersecurity infrastructure across the company, it is also essential to boost employees’ cybersecurity awareness through conducting awareness education and related training courses. Regularly training employees to identify identity/account frauds and phishing activities can help mitigate cyber risks in each employee’s work activities and reduce the overall risks in business operation.

How SVAM Can Protect You Further?

Cybersecurity experts at SVAM can provide businesses with in-depth cyber risk assessment, comprehensive cyber risk quantification, proactive cyber strategy, and customized cybersecurity solutions. The tailor-fit solutions designed by SVAM can capture and relieve cyber security pain points of your business based on your risk profiles and assessment accordingly. By adopting the latest technologies from artificial intelligence and data science, SVAM Cybersecurity is also proficient with cyber risk quantification and risk modeling. With concrete data, visualizations, and predictions, SVAM enables businesses to take proactive and preventive steps, reducing the likelihood of cyber-attacks and the exposure to cyber risk fundamentally and sustainably.

Safeguard Your Business with SVAM Today

SVAM Cybersecurity is dedicated to safeguarding more businesses across industries, managing cybersecurity risk, providing effective cybersecurity mitigation solutions, and reinforcing the overall cybersecurity infrastructure. Below are some featured services that SVAM Cybersecurity proficiently provides –

Cyber Risk Advisory

SVAM Cyber Risk Advisory includes designing and implementing a proper cybersecurity program that complies with leading cybersecurity standards and regulations, performs penetration testing, vulnerability scans, technical reviews, etc. A customized remediation roadmap will be designed and implemented based on a comprehensive identification and assessment process, just for you.

Cyber As A Service (CAAS)

With industry experts and skilled resources, SVAM Cyber As A Service (CSSA) focuses on reducing the complexity of reinforcing cybersecurity infrastructure at affordable subscription rates. Without going through complicated steps, you can start safeguarding your business by relying on professional cybersecurity practices from SVAM CSSA.Will the evolvement of the Internet of Things (IoT) result in greater cybersecurity threats? What should the business do to mitigate cybersecurity risks in remote working mode? You can consult a cybersecurity expert at SVAM to know more on how you can embark on securing your perimeter and protect your crown jewels applications. SVAM also keeps close track of the latest cybersecurity trends and broadens service scopes accordingly.Visit the SVAM website to learn more about cybersecurity tips and services. SVAM Cybersecurity is delighted to start safeguarding your business from now on!

Cybersecurity consulting has become an essential aspect of the information and communication technology supply chain. There is a growing cyber risk associated with dealing with vendors that are not adequately vetted or audited for their cybersecurity capabilities. The prime focus of Vendor Risk Management is to mitigate risks related to vendors. It is a risk management discipline that assesses the issues in a company regarding cyber security.

Technology is evolving rapidly. New issues see the day of light every day, and VRM helps counter them. The tool empowers companies with the vision to acknowledge whether vendors have sufficient security control.

The cloud provider vendors are using VRM due to the increasing number of people opting to work from home following the pandemic. Thus, the digital transformation requires growing while simultaneously relying on vendors along with the cybersecurity consulting services from the experts.

The objective of the Vendor Risk Management Program

In a nutshell, VRM technology renders assistance to enterprises from third-party suppliers. The objective of vendor risk management programs may differ from company to company. The size, requirement, applicable laws, jurisdiction, industry type, and more.

VRM monitors analyze and manage the risk exposure of vendors or industries seeking services from TPS (third party suppliers), specifically IT products. Also, it serves help when to clients when their enterprise details are at stake. All this is a part of cybersecurity service that aims to protect a company.

For delving further into VRM, you should run through a list of topics:

  • Third-Party Risk Management Governance and Policy
  • Determining Third-Party Risk
  • Third-Party Inventory and Risk Rating
  • Third-Party Risk Assessment (Pre-contract and Post contract)
  • Issue Tracking and Corrective Action
  • Annual Due Diligence
  • Continuous Monitoring

Third-Party Risk Management Governance and Policy

The surging regulatory stress, the need for cybersecurity consulting services, globalization are forcing organizations worldwide to scrutinize their business processes and relationships for assessing the risk involved with third parties. That helps them comply with the applicable laws, regulate their requirements, and make better decisions. However, in the absence of governance and policy for TPRM, an organization can face operational risk, reputational damage, monetary losses, and government inquiry.

Outsourcing business activities expose organizations to risks like cyber, financial, legal, compliance, geopolitical, credit, and quality.

Determining Third-Party Risk

Assessing third-party risk is an essential cog in elevating the position of a company in the competitive marketplace. Here are the steps to determine them: –

Compliance requirement

It is pivotal to know the standards and regulations required to be met by organizations and vendors

Knowing potential risks

Identification of potential risks arising from third-party relationships as a part of end to end cybersecurity service.

Regular monitoring

It is essential for adapting to the changing environment.

Third-Party Inventory and Risk Rating

Any inventory located at the end of service providers or the premises of a third-party vendor is third-party inventory. For example, the third party includes employment agencies, mediators, brokers, or service providers.

On the other hand, risk rating means assessing or determining the risks involved while carrying out a business activity. Furthermore, the classification of the risks is also one of the vital parts. The compartments are high, medium, and low risks.

Thus, companies decide to deploy their employees and resources to work based on the severity and magnitude of risks.

Third-Party Risk Assessment (pre and post contracts)

The due diligence during the pre and post-contracts with third-party vendors aids an organization to keep abreast with potential risk. The assessment beside review of financial risk and Service Level Agreement at minimum must include the review of these controls;

  • Information Security Governance and Policy
  • Asset Management
  • Identity and Access Management
  • Authentication and Authorization
  • Software and Application Security
  • Infrastructure Security
  • Change Management
  • Threat and Vulnerability management
  • Remote Access
  • Mobil User Access
  • Incident and Disaster Recovery management
  • Third Party Risk Management
  • Training and Awareness
  • MIS and Reporting
As per PwC (a global network of firms), out of 71 percent confident companies, only 32 percent out of them require third parties to follow their policies.

Issue Tracking and Corrective Action

Tracking the issue is an essential part of giving it a corrective solution. Thus, corrective and preventive action and issue tracking go simultaneously for an organization. Once the issue is marked and tracked properly, it helps in getting to its root cause and finally resolves it.

All issues must be risk rated.

Tracking an issue has several advantages. Few are listed below

  • You can always go back and resolve the issue on its recurrence, thanks to the tracking.
  • The process saves time and money in the days ahead
  • The recorded jurisdiction can be helpful for initiating bigger CAPA (corrective and preventive action)

Annual Due Diligence

It is a process used by companies or organizations to confirm details or facts of a matter through audit, investigation, or review. Annual due diligence is conducted every year to know beside the financial status of a company and also if there are any changes to their information security practices, such as Data center relocation or outsourcing their support to a third party as an example. ADD will allow the enterprise to be aware of any changes that may impact them.

Continuous Monitoring

IT systems are categorized and defined by continuous monitoring of an organization. Here, every system is organized based on various parameters, including controlled application, risk levels, and effectiveness assessment on security hazards.

The continuous monitoring program along with the robust cyber security services ensures that your company does not get harmed by a cybersecurity attack. It identifies loopholes occurring due to changes in hardware, software, and technology.

How Can SVAM Help?

Vendor risk management program is essential for companies as it helps identify, assess, and mitigate the risks associated with third-party vendors. SVAM International Inc., through its expert team of cybersecurity consultants, ensures the protection of sensitive data, compliance with regulations, and the continuity of business operations.

By implementing a comprehensive vendor risk management program through experienced professionals, you can mitigate potential threats and minimise the impact of a breach or disruption. Get in touch with us today to learn how we implement a vendor risk management program coupled with robust cybersecurity services.

A common misconception for small businesses is that your business is too small to be a target, but unfortunately, this is not the case. According to a report by Cybersecurity Ventures, worldwide, cybercrime expenses are anticipated to increase by 15% each year, reaching around USD 10.5 trillion by 2025. This clearly means that cyber security threats for small businesses are increasing at an alarming rate as well.

Small businesses’ cyber security breaches should be anticipated as soon as they embrace more creative technology to simplify operations despite implementing cyber security services.

In 2020, cyberattacks grew in large numbers and as per the estimates, the rise in attacks during the pandemic was approximately 100%. Now, even small businesses worldwide are confronted with unprecedented levels of risk. As a result, cyber security consulting remains the top priority for IT teams. Still, businesses that start at a small scale are not well aware of the cyberattacks and as a result, they either fail or face huge financial losses. Following are some of the most critical types of SME cyber security attacks that every organization should be aware of.

Top CyberThreats That Every Business Should Be Aware Of

Cyber security threats for small businesses cannot be ignored as they are the ones at the highest risk of a security breach because of the lack of power infrastructure. Below highlighted are the most common enterprise cyber security threats that SMEs may face

1. Phishing Attacks

The biggest and most widespread threat that small businesses face is phishing attacks. Phishing accounts are responsible for around 32% of confirmed data breaches and 78% of all cybercrimes. A phishing attack occurs when a hacker pretends to be someone employees can trust, be it their manager or the CEO, and entices a user to click a malicious link, download a malicious file, or give them access to account details, credentials, payment information, etc.

Here, the most common scenario is when hackers start emailing from a slightly similar email ID, and without implementation of the small business cybersecurity consulting services, it becomes fairly difficult to identify and control the threat. Typically, a hacker attaches a link or some file along with the mail so that people can enter their personal information.

2. Cloud Jacking

This is the process where cloud computing is infiltrated by a third party. Once the hacker gets into the organization’s cloud, they try to reconfigure the cloud code so as to manipulate the sensitive information, communication, & other data to expand their reach to take control of the entire cloud. Furthermore, cybercriminals use this opportunity to develop phishing schemes. This results in multiple mishaps like leakage of sensitive information, financial loss, etc.

3. Ransomware

Ransomware is one of the common and serious cyber attacks that involve encrypting company data so that it cannot be used or accessed until a ransom is paid to unlock the data. The ransom’s immediate losses are merely the tip of the iceberg. The monetary costs of missed production and data loss are frequently the most devastating to a firm.

This is the reason why 60% of small firms fail within six months after a cyber intrusion. Small business cybersecurity consulting at the right time can save them from ransomware attacks which is one of the top cyber-attacks and a common method for criminals to target especially small firms.

4. Patch Management

One of the most common cyber security risks for businesses is related to outdated software or patches. As a result, failing to keep up with software patches exposes businesses to a variety of information security vulnerabilities. When attackers get aware of a software vulnerability, they exploit it to conduct a cyber assault.

This trend in cyber security is exemplified by two large-scale cyberattacks that began in 2018. The attacks use a serious flaw in the Windows OS known as Eternal Blue. Organizations that failed to update their software were left exposed and ultimately, they face huge financial losses.

5. Deepfakes

Deepfakes are used to develop fake versions of an organization to lure in unsuspecting customers and also to gain access to the sensitive information of a business or an individual. This attack moreover contributes to an advanced form of phishing attack which impersonates the CEO’s reputation where a hacker gives wrong instructions to the employees.

This Cyberattack has been used over the last several years against both individuals and organizations. Such an attack is developed by AI that takes an existing voice recording, photo, or video to manipulate an organization or an individual’s image to falsify their action of speech.

In the past, cyber security threats for small businesses have surfaced frequently. Because the business IT threats are not just limited to the CXO level but have crept down to the employee level as well.

However, the advancement in security systems in conjugation with the right cyber security consulting services presents opportunities for significant security growth.

The passing year has demonstrated the fact that small businesses must adapt to the modern world and this year’s advancements have resolved such problems to a great /extent. Taking assistance from SVAM International, a leading provider of cyber security services for small businesses is a great start to identifying and filling the security loopholes for the business. Get in touch with our professionals, discuss your concerns, and get the best possible solutions.