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Mobile Force Automation

Mobile Force Automation or MFA is a solution made to facilitate enabling a field force working out of office and agents working on the move, for example, government social services enterprises. This one-stop solution is designed to help with tasks that human services agents perform, including home visit programs and cash assistance outside the office. MFA connects the field force directly to the back office and related departments to allow for a real-time, end-to-end flow of information between them.

What makes MFA truly a novel solution is that it provides rich and unique features for the mobile agents in the field. MFA is delivered in the Customized-Off-The-Shelf model with several pre-built and customizable features for the mobile force. It is delivered on the Cue-me™ Multimodal Platform and is available on a variety of smartphones and tablets.

SVAM International’s long expertise in public sector programs and mobile technology makes us a unique vendor to provide this off-the-shelf solution to Human Service Agencies

about

Benefits
for Human
Service

01

Complete
elimination
of paper
based work

02

Easy to use
solution

03

Rapid
Deployment

04

Improved
efficiency for
the mobile
agents

05

Improved
efficiency for
back end
administration

Features of MFA Services

Ready-to-use context
delivery and multimodal
components

Run portable applications
using device compatible
interaction features

Manage security and
applications from a single
server/platform

Google Maps integration
to show task locations

Long forms converted to
user-friendly wizard for
easy navigation and
collecting data

Capture image through
a built-in camera with easy
annotation and attach it
to the application

Digital signature
components

Speech-to-text
feature

Allows free handwriting
using a stylus for lengthy
statements in the
application

Preview and print the
form in their standard
official approved format

Integration with existing
systems to pre-fill
several fields

This customized solution is built to collect data in-depth about program benefit recipients. It is a secure, open-standards-based, context-aware multimodal and enterprise mobility platform that supports application development, management and deployment. The main USP of the product is the rich user experience it provides irrespective of what mobile platform it is based on.

It also offers programmers the flexibility to enhance the features of applications in a short time frame, with enhanced ease in deployment on all mobile-based platforms or tablets.

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