Application Support and Maintenance Services

When it comes to managing applications, businesses face several challenges. It includes creating a balance between continuous improvements through the adoption of new technologies and maintaining a stable application portfolio. Most of the businesses fail to manage the legacy applications. Not because of the technical feasibility but due to the time required and the risk involved.

Being a renowned application maintenance company, SVAM International, ensures that issues are identified early, and risks are mitigated to retain the time-tested business knowledge with our application maintenance services. Our global delivery model enables us to provide quality services so they can maximize the return value on their past business-critical investments. Our technical expertise, a wide variety of skills, and deep domain knowledge make us a great choice for businesses looking to leverage complete benefits for their business through an android application maintenance services company.

To further help clients make their choice, we have developed processes that can seamlessly handle transitions. A thorough root cause analysis and a detailed long-term view help us in delivering the right fixes to all customer applications. Our metrics-driven approach covers business continuity and disaster recovery aspects as well.

Application Management & Support

How We Address Support and Maintenance Challenges?

To cater to our client’s specific needs, we offer 3 different support models:

On-Site | On-site / Off-Shore Hybrid | Off-Shore Only

All of these models are designed to meet the very niche and specific needs of our clients. This includes an on-site model that is directly managed by the client and a completely off-shore model too. In most cases, hybrid works best because it provides a balanced level of support at an optimized cost model.

Benefits of Application Maintenance and Support Services:

  • You can focus the efforts of your internal staff on strategic business and new technology initiatives
  • Establish measurable Service Level Agreements (SLAs) for problem management and resolution
  • Introduce new and improved practices in the company culture while increasing internal resource productivity using proven support processes
  • Realize cost savings of 15%-40% annually by outsourcing management and support of applications
  • Sustain and improve the quality of current systems through proactive maintenance activities
  • Boost internal employee morale by allowing them to focus on new technology initiatives

Why Choose SVAM As Your Application Maintenance company?

  • We provide 24 x 7 Support for all our clients through various teams placed in different parts of the world.
  • We ensure optimized use of your application/infrastructure landscape by leveraging the best practices in the industry.
  • We share the responsibility of managing and mitigating the risk associated with application development.
  • We continuously cultivate and prune our network to reflect the current and upcoming skills needed
  • Our Correct ShoreSM Delivery Model helps us meet the peaks and valleys in our client’s personnel requirements
  • We invest in continuing education for enhancing employee skill sets to match the needs of an ever-changing workplace

Difference Between Maintenance and Support

Understanding the contrast between maintenance and support is crucial for effective system management.

Maintenance: Maintenance encompasses proactive tasks aimed at preserving system health. It includes regular updates, patches, and upgrades to keep the system functional, secure, and aligned with evolving technology.

Support: Support is reactive, addressing issues as they arise. It involves providing assistance, troubleshooting, and resolving problems to ensure uninterrupted system operation and user satisfaction.

View All Services


  1. What are the duties of application development and maintenance?

    These encompass designing, creating, and enhancing software applications. Maintenance involves keeping applications up-to-date, fixing bugs, and ensuring optimal performance throughout their lifecycle.

  2. What is included in application maintenance?

    Application maintenance includes regular updates, bug fixes, performance enhancements, and ensuring compatibility with evolving technologies to ensure the software's continued reliability and efficiency.

  3. What is application maintenance and support?

    Application maintenance and support involve tasks such as bug fixing, troubleshooting, regular updates, and user assistance to ensure the smooth functioning and longevity of software applications.