Managed IT Services: The Boon of 2021

Over the course of the last 18+ months, businesses around the world have seen a number of significant changes. The most prevalent of these changes was the rising need for IT professionals and services to keep operations running smoothly. Indeed, systems and technology have become more complex with time. 

As a result, businesses with a Non-IT background are looking for professionals and services that address their technological needs without taking their attention away from their core operations.

As per an estimate, 59% of all IT services today are being addressed with the managed services model instead of the traditional ways of solving IT woes. With the rise of the pandemic, the trend has caught up and is expected to rise as the years pass by. 

Managed IT services are a necessary boost required to propel them to the front of their fields. If you have not yet harnessed the potential of managed services, here are 5 major benefits that will help you gain clarity on the advantages of investing in managed services for your business.

Benefits of Managed IT Services
  • Helping Remote Workers Businesses across the world witnessed the biggest movement to remote working within the first quarter of the year 2020. Managed IT services helped businesses adapt to IT reorientation on the go by supporting them wherever they needed, in terms of both infrastructure and geolocation. 
  • Boosting RPA RPA or robotic process automation is making business processes more resilient, scalable, and practical. With managed services, RPA gets a much-needed boost to accelerate process automation and promote operational efficiency. Additionally, service providers also support a ‘round the clock’ maintenance cycle to nurture the bots to teach them the exception of processes.
  • Saving Costs Medium-sized and small-scale businesses need the cash flow to avoid their operations from breaking down. It is impractical to ask them to allocate large portions of their capital towards developing and maintaining their IT infrastructure. SMBs and SMEs can save their budget by hiring managed services instead of an entire in-house team. They can save significantly on salaries, overheads, and costs incurred in training & infrastructure.
  • Better Security Cybersecurity is quickly becoming the major concern for SMBs globally as the number of attacks targeting smaller businesses has increased manifolds. In fact, 88% of businesses from all over the world have seen some sort of phishing attempt targeting their information. 
    With managed services, you can enjoy an elevated level of information security that protects your systems from unauthorized access and provides you with the tools that you need to keep your business safe.
  • Maintaining Infrastructure Performance With legacy systems and outdated tools, the problem becomes apparent because they fail to keep up with the growing needs. They break down often and become more susceptible to brute force attacks to gain unauthorized access. 
    With managed services, you can keep your IT infrastructure performing at its best all the time by moving to the cloud and letting a dedicated team maintain the application. 

In a nutshell, managed services have become a technological necessity for modern businesses. It is going to continue to add value to the overall digital infrastructure of global organizations in the coming years. 

As the leading managed service provider with more than 30 years of experience in the field, SVAM International has been the partner of several businesses’ growth in their fields. Book your consultation for our managed IT services today.

One of the most important processes in any organization is the accounts payable process. The accounts payable department is responsible for maintaining the cash flow of the organization, preventing any risks and fraud, and keeping vendor relationships healthy. 

While it is largely an area of extensive manual work, advancement in Artificial intelligence (AI) and Robotic Process Automation (RPA) has made it possible for businesses to automate and streamline the process. This is crucial for time-extensive procedures that can hamper the efficiency of the entire organization.

A report by Kofax states that automation in this process can reduce costs by 81% and improve the overall efficiency by 73%. This article discusses the impact of automation on the Accounts Payable process. 

Understanding the Accounts Payable Process
  • The team designated to procure a product or service will create a purchase order, which is a contract between the business and the third-party vendor
  • The order details out the basic information about the purchase.
  • The team then examines the shipment to compare it to the original purchase order so a receipt report can be generated. 
  • The vendor shares the invoice that shows what they have delivered and at what price. The invoice is then verified/approved by 2 or 3 signature authorities in the organization.

The overall time and cost involved in these steps are why the process requires automation. The manual entries and approval of invoices take up a lot of time, and the variety of formats that invoices come in often causes a lot of issues for the Accounts Payable team as well. In such situations,  AI and RPA can largely reduce these time delays and speed up the process significantly. 

The Effect of AI and RPA

On average, it takes anywhere from 4 to 16 days to complete an accounts payable cycle, while manually invoicing and approving payments costs about $23. RPA and AI can help in streamlining these workflows as they can replicate human tasks within a digital environment, which in turn, reduce the cycle time significantly.

In fact, in terms of money, processing one invoice through the use of RPA and intelligent systems only costs $4. In addition to bringing considerable cost and time savings, there are a plethora of other very significant benefits that automation and artificial intelligence can bring to the entire accounts payable department. 

Here are some of the major benefits:

  • Scanning and converting invoices from different formats to capture the data. This includes physical copies, scan copies, PDFs, emails, and faxes.
  • Classify and sort invoices automatically
  • Check for duplicate invoices and send alerts to relevant departments
  • Validate invoice data
  • Route invoices for fast approvals
  • Automated actions and reminders for payments
  • Reporting and analytics
  • Reduced human error
  • Improved process control for better compliance
  • Enhanced process transparency
  • Improved relations with vendors and increased customer satisfaction
  • Accuracy of data

Your Accounts Payable process needs to be robust and secure in all aspects, which is why it needs the boost of AI and RPA in the system. It can transform the way you saw your AP process by making it a quick, agile, and efficient process that is less laborious and costs you a fraction. 

You can get the power of automation through the leading RPA and AI services provider, SVAM International. We have dedicated teams in the US, India, and Mexico alongside a global pool of talent to address all your needs at all times of the day. Book your consultation now.

A decade ago, the idea of hiring talent across the world to work on your project full-time was a concept that was completely unheard of. However, today, more than 3 million workers are employed by staffing agencies every week. With small and medium-sized businesses looking forward to hiring IT talent for their organizational goals, staffing and talent acquisition is expected to keep growing at a steady pace.

But the question that arises is why are businesses outsourcing their staffing needs? It’s becoming a norm because IT staffing and talent acquisition help boost the overall productivity of the business. How? Let’s look at the major reasons behind this:

How Outsourcing Talent Acquisition Can Boost Productivity?
  • Quickly Find Talent The need for talent for all your IT requirements is often urgent because of several factors including shorter project deadlines and dedicated project budget. To avoid lags and delays is the first and foremost priority for you, and thus, with a staffing agency that has access to a global pool of talent, you can fulfill these needs by hiring someone quickly.
  • Reduce Overhead
  • With the staffing agency absorbing a lot of the overhead costs of a new hire, you will be facing a comparatively reduced cost of hiring. This is one of the biggest plus points in the favor of IT staffing as it not only saves you a lot of time but in the long run, saves you money as well.
  • Increase Quality Hires One of the biggest concerns businesses face while hiring or outsourcing the hiring process is to get a quality hire to join their teams. Since you will be paying the new employee and if they are not a good fit, it is a waste of your money. Staffing agencies often screen the employees and create a list of shortlisted candidates based on the needs of the business before selecting someone. Despite everything, the final decision to hire someone still rests with you.
  • Zero Slowdowns or Dips With staffing services, you only get quality employees working for you. The new hires will be able to adapt quickly and respond quickly as they are skilled in responding to varied demands. It will completely stop any slowdowns or dips in the productivity and quality of the organization’s work.
  • You Don’t Have To Worry IT staffing takes the worry of having to hire talent away from you. If an employee is not satisfied or is not able to function at their optimum level, it often leaves a gap in the business that you need to fill quickly. IT staffing agencies take away the time and effort that are required from you and take it upon them to fulfill your needs, so you can concentrate on things that are more critical to business. 

Productivity is often defined as getting more from the same amount of input that goes into a task or operation. With IT staffing and talent acquisition, that is exactly what you are getting. At SVAM International, we tap into a pool of global talent to bring you the best resources for your organization’s IT needs through our staff augmentation, consulting, and staffing services. Get in touch with our experts today and find the perfect fit for your business technology needs.

Did you know that only 40% of the developers do exploratory testing as per recent studies? Quality assurance is a vital step in the product and software lifecycle. Lapses in quality assurance can lead to significant problems after the software is launched. However, the field of software quality assurance is plagued with several myths about why it is needed and how long it should ideally take. 

These myths often harm the expectations of the businesses developing their solutions. Irrespective of what it is – a mobile application, a web application, or a customized solution; you must not let some impractical expectations cause distress or software failure. This blog takes a detailed look at some of the most common myths associated with software quality assurance. 

Software Quality Assurance Myths You Must Not Believe
  • Development Team Should Write Code Without Bugs While it is common for people from business backgrounds to say that there is no need for quality assurance if the “Development team would write the code without bugs”, there is a lot at play that makes it impossible. Factors including miscommunication, pressure, dependency on other teams, business model complexities, and missed changes can turn into errors that accumulate over time and need a testing phase to check and eradicate. These factors are unavoidable and thus, must be tested by a qualified tester. 
  • Testing Should Not Take a lot of Time Even if you only get a button added to your website/application, or a recall function to your software, it is important to understand that testing does take time. For the developer, it may have only been a matter of a few minutes to add a few lines of code, but for the tester, it is necessary to understand the impact of this on the rest of the functionalities as well to ensure proper integration. In fact, testing should start from the early stages of development as it is very unlikely to improve the quality of the complete software in the end.
  • Testing is Clicking at Random Functionalities Most people assume that testing includes clicking on random functionalities and conducting a hit and trial test. The reality is far from it. It is important to explore the entire software’s UI and functionality with well-defined test phases to ensure that the system is integrated and works under exceptional cases as well.
  • Testers Delay Project Delivery Testing often gives a superficial impression that it drags the project unnecessarily. However, bugs, glitches, and wrong codes can increase the project timeline significantly. This can be avoided if you have a pre-planned test cycle.
  • Automated Testing Can be Replaced by an Additional Tester Businesses often think that automated testing is an unjustified expense that they may have to bear. Nevertheless, the truth is that automation in testing is invaluable, especially when implemented correctly. It is great for repeated and regression testing. But can it be replaced completely by an additional human tester? Not in all scenarios. The same is also true for replacing every human tester with automation. 

Quality assurance is an inseparable part of the development cycle of every solution, and thus, myths like these should not find any solid ground in the reality of testing. With a specialized team of quality assurance specialists , SVAM International brings the expertise of close to 3 decades of developing specialized solutions for businesses of all scales and sizes. Book your consultation today.

Businesses are going digital at a rapid rate today and while it is making the life of the consumer easy, it is also increasing the need for technological superiority. Business owners are competing with each other to push out better products and services, and to make them available as soon as possible so they can capture a larger market share.In addition, businesses also have to make sure that they are not making any compromises on the quality of their digital solutions. Considering that 67% of app users cite bad experiences as their reason to leave an application, Quality Assurance is more than just important. It is integral. Here are more reasons why you should not ignore it.Why Software Quality Assurance Should Not Be Skipped
  • Saves Time and Money Finding a bug later in the development process or worse yet, after launch can cost a lot more money than nipping an issue in the bud. A quality assurance cycle embedded within the development lifecycle is a great way of addressing a bug before it becomes an issue.
  • Final Product is Stable and Competent In a competitive market, your product or service needs to reflect your commitment towards quality. Quality assurance is the way of identifying any potential problems in the product before its launch, so it remains stable, free of bugs, and highly competent for the market.
  • Safe and secure Safety and security are important pillars of the modern world’s digital user experience. It is becoming a part of the trustworthiness of service and that is exactly why quality assurance teams need to take a look at the aspect of safety. Data security is one of the most fundamental needs of the digital world.
  • Market Reputation Launching an unfinished product is going to hurt your reputation in the market more than you can imagine. Users begin to notice the minor (or major) errors in your products which hurt the people’s trust in the brand. Letting the QA teams take a look at the product in its development lifecycle can save you the trouble later.
  • Meet Customer Expectations The intent that drives the need to develop a solution is that it will be used by your audience (or by your employees), and that is why it needs to meet all the expectations of the end-user.
Quality Assurance is inseparable from the development lifecycle of a product, and thus, is important for business. With a team of qualified quality assurance specialists, SVAM International is your technology partner as we promise to bring the latest and greatest in tech and software quality assurance. Book your consultation now.

Staffing has completely changed the game for businesses looking for IT talent worldwide. What was once a completely in-house game is now seeing only 54% of the workforce employed directly. Statista’s report on types of IT employment in 2020 shows that 14% of the global IT workforce is now working as full-time remote employees, which is expected to grow even after the tail end of the pandemic.

At SVAM International, we recognize the rapid increase in this trend and thus, are ready to serve businesses of all sizes and scales with their IT Personnel requirements. So without further ado, let’s get into why IT staffing services are important and how SVAM can help you!

Why IT Staffing Services Are Important For Modern Businesses?
  • Quick Hires At Low Overhead Costs Hiring is a long process. It takes time to review candidates, browse through resumes, prepare questions, and schedule interviews before you even meet the candidate. Not to forget, it costs a lot to hire someone. With a staffing partner, you can shorten these timelines significantly and reduce any overhead costs that you would have to incur otherwise if you were doing it on your own.
  • Large Talent Pool Over almost 3 decades, we have developed a large pool of global talent with various areas of expertise, years of experience, and from different time zones. From our database, you can find the most suitable candidates for your business needs, the kind you may not be able to find elsewhere.
  • Market Knowledge SVAM International has been in the field of information technology and its development for 27 years and carries a good knowledge of the current market conditions. We understand the hiring scenario and understand your requirements, which makes us fully capable of providing the right counsel on the matters of hiring IT talent.
  • Quality Hires Through a screening and selection process, we eliminate the need for you to review multiple candidates, and present only the best fits for your business. We verify the details and assess the candidates before presenting a CV to you. 
  • Trial Runs Regardless of your requirements, if you feel that you are not ready to make a full-time hire because of the risk of incompatibility and things not working out, we give you the facility of taking a trial run as well. This allows you to check for cultural fitness and the employee’s ability to be able to handle the workload before committing.

Staffing needs are increasing with passing years, with the pandemic sending operations in hyper mode. However, hiring a resource should not be a hindrance in business growth. For all your staffing and Staff augmentation needs, SVAM International is the one-stop answer as we provide all this and a lot more to fulfill your technological needs. Book your consultation with our experts today.

Every business has needs and to answer these needs, they invest in a variety of services. When it comes to creating a larger & better digital presence/prowess, not all businesses have the right set of tools and resources. This is why managed IT services are considered a golden investment in today’s world. More than 54% of tech services are managed by a third party in the current world, a number that is only expected to grow.

For small and medium-sized enterprises aiming to be digitally efficient, enhancing their user’s experience, and finding ways to reach more people, a managed resource is the most efficient way to achieve their technological goals.

Here are all the benefits that outsourcing your technological work to a managed resource can bring to your growing business.

Why Managed IT Services Are Good For SMBs?

  • Cost-Effective Hiring a professional for in-house work is a regular practice for all businesses, but hiring a resource with a particular skill-set for a time-bound project is a complex decision to make. Managed services are all about helping you reduce the complexity of this decision. Moreover, hiring a permanent resource will not only cost you more in terms of salaries but also in overhead costs and capital. Managed IT Services will help you save these costs.
  • Focus on Internal Operations When you and your in-house IT team are not burdened with a new project that needs all hands on deck, you can dedicate your efforts to your business’s growth. While the project is important, your team does not need to constantly switch focus as the project manager can keep a track of the progress and ensure that everything is on track. In a time of growth, your efforts should only be focused on progress.
  • Return On Investment Managed IT Services are, in a sense, an investment made into the business. While the initial investment is substantial, the long-term benefit that the solution will bring you is more important. The long-term ROI of managed services will far outweigh the initial and even monthly investments made into payouts and maintenance.
  • Security Did you know that 43% of all cyberattacks in the world target small businesses? In a time when you cannot afford downtime or losing important data, security is key. With managed services, you can always rest assured that you made the right move as these professionals know exactly how to protect your business’s security.
  • Support Issues in the Information Technology realm, especially in the current scenario, cost a ton of money. In times like these, having professional support from an expert can be an invaluable solution. You don’t only have an employee waiting for your instructions, but an expert who knows their field and can get you back on track.

With an increase in traffic on SMBs, it’s time to invest your revenue into improving your IT infrastructure. You can do this with SVAM International Inc. a recognized managed service provider in the USA with an international pool of technical talent that is dedicated to all your IT needs. Book your consultation with one of our experts today.

There have been tons of technologies in the past that have transformed the way businesses operate. From multi-point telecommunications to the internet revolution, everything has seen quick adoption by leading businesses of the world.

In this race to get more technologically advanced, cloud services have been the biggest game-changer of modern times. The cloud has transformed user experience while at the same time made businesses and relevant data more accessible.

The global market size of cloud computing sat at a whopping $330 Billion, with more than 90% of the world’s companies operating on the cloud. At its current rate, the overall business spends on harnessing cloud computing’s potential is expected to double by the year 2023, which is one of the prime reasons to ask yourself the golden question: Is your business ready for the cloud? Here is a checklist of important aspects!

How To Know Your Business Is Ready For Cloud?

  • Downtime Is Costing You The problem with a server on your site is that in the end, it is hardware. In such conditions, downtime is inevitable. It will happen sometime soon. And that is a business expense that you will have to pay, however begrudgingly.
    A study showed that more than 17% of businesses in the world paid close to $5 Million per hour of downtime. Cloud servers are maintained by professionals and work actively towards completely mitigating downtimes and the financial risks that come with them. If your downtime is costing you, it is time to migrate to the cloud.
  • Obsolete Hardware Too Difficult To Maintain Legacy systems and other hardware that is nearing their end-of-life cycle are going to cost you more than the profits they bring. Also, when it comes to rapid data transfer, depending on legacy and age-old hardware is not the smart choice. Instead of paying extra on their maintenance, migrating to the cloud will help you save tons of money in the long run.
  • Threats and Cybersecurity It is true that the rise of COVID-19 also brought about a 600% increase in the number of cyberattacks in the world. If you have faced or tackled a breach in your security in the past 15 months, you must know that it is not going to stop anytime soon.
    Migrating to the cloud adds a number of extra layers of security to your business, something that you will appreciate if you deal with the personal and banking information of your customers.
  • Remote Working Conditions In 2020, the pandemic also forced 75% of the workforce to move to remote working. In times where working is not anymore confined by physical boundaries and you have people working for you from all over the world, cloud computing is the best real-time solution for all your collaboration and information needs.
  • Expansions and Movements If you are expanding your business or wish to shift your business to a new geographic location, the cloud is your best friend. Not only will you be able to expand your business in new locations, but your systems will also continue to work while on the move.

Cloud can help your business in a variety of ways, and that is why this is the right time to spend some of your profits in strengthening your future. Become a part of the global digital and connectivity revolution by partnering with the leading cloud service provider in the world, SVAM International. Book a consultation with our experts for all your migration needs to the cloud.

Today, tailor-made solutions like custom applications have an unprecedented advantage for every other business across the globe as they can be used as a collaboration tool or as a business/marketing tool, depending on the requirement. In 2020, the total business expenditure on custom mobile applications was close to $300 Billion, which is a significant fraction of the entire market.

As a business owner or as a part of the management team or a stakeholder, apart from being aware of the necessity of software development, creating strategies to ensure the successful implementation of your custom applications is of utmost importance. You need to look at your business structure to understand the safest route of implementation of an application in your processes.

Here is a quick list to help you understand 4 factors that will govern your strategy for adopting a custom application.

What Factors To Consider Before Custom Application Development

  • Understanding The Technological Needs Understanding the need behind a solution is way more important than you think. When you have a goal that you wish to achieve or a problem that needs to be solved, you see a clear path that needs to be taken. On the bright side of this argument, the more detailed your requirements are on your goals, the better your developer will be able to fulfill the demand; set your expectations straight from the very beginning.
  • Impact Management on Staff Understanding the impact of the custom application, especially on internal processes, is important and having an organizational change management process is how you can ensure that the change proliferates the culture. You need to make sure that it is accepted. This means that if employees need training for the new application, you must provide them with the necessary information. Gather information on both internal teams as well as customers who will be impacted by the change and take necessary actions.
  • Documentation of Development Any change or development process is incomplete without proper documentation. You need a process that takes into account both, the business logic and programming logic, while developing a solution, alongside documenting the whole process. It will act as both, a tool for audit and future reference in case of changes.
  • Return on Investment Much like every other project, you need to understand the ROI on this project as well. You need to understand and identify the right metrics that will help you monitor your ROI from the custom application. While you are at it, make sure that you’re documenting the project’s budgets and ensure that it is completed within dedicated timelines.

Custom Applications are becoming a solution for all business needs in the world. Irrespective of whether it is an internal need for improvement or an effort to improve user experience your custom application development needs have only one answer – SVAM International Inc. Get in touch with one of our experts today and begin your journey towards a better application developed for your needs.

SVAM International Inc.’s ProTRACKPlus is a dedicated SaaS-based CRM tool developed exclusively for Economic Development Organizations (EDOs). It is customized to provide ensure tracking of active projects, managing contacts, managing companies, and boosting reporting activities to increase leadership’s ownership. The tool is specifically built to provide all basic functionalities of a CRM, plus six more tools.The tool exceeds the expectations of users by providing features that offer an extra edge and control to EDOs. The customized dashboards maximize transparency, accountability, and communications within the business, and a completely automated reporting and tracking system helps in managing your relationships with your existing and prospecting businesses while saving you precious time and money. Let’s take a deeper look into the compelling features of this software!

The Unique Features of ProTRACKPlus

  • Real-Time Reporting One of the most important features of a great CRM tool is reporting. ProTRACKPlus comes with seven built-in reports plus a totally customizable report generator that can publish all your real-time metrics. These dynamic reports keep your leadership well-informed about projects, contacts, and companies. These reports come in handy when there are financial decisions to be made and they need to be backed up by strong data.
  • Managing your Business Retention and Expansion (BRE) As the businesses in your locale come back online, they will need all the help you can give them. ProTRACKPlus has a built-in survey generator with multiple ways of distributing questionnaires and forms. When these are completed and submitted by the respondent, the data automatically populates into the respective company’s profile. All data is then automatically aggregated, totaled, and presented using colorful charts and graphs. You don’t have to do anything but author the questions and/or forms and ProTRACKPlus handles everything else.
  • Security One of the most interesting features of ProTRACKPlus is the built-in proprietary “Safe Room” where you can store all important documents like financial statements, offer letters and deal sheets. The data stored here is not meant for publication and if someone sends an email to the source of the confidential data from the Safe Room, the moderator only has a limited amount of time or window to submit it before the system closes again.
  • Document Library The document library is for sharing files and documents that can be viewed throughout the organization. The categories and subcategories found in the program’s library help you in managing a large volume of documents. In fact, you can edit the categories and subcategories to match your EDO’s needs.
  • Flexible The admin panel on ProTRACKPlus allows you to edit 90% of all fields, tabs, and drop-down menus in the tool to what you will need in your daily operations. This also includes how your reports will look, so you and your leadership will have accurate and up-to-date information whenever you need it. All changes are automatically captured and updated throughout the tool for real-time use. Imagine all the time you will save on customizing weekly, monthly, and annual reports.
ProTRACKPlus is the result of the joint expertise of professionals and visionaries from SVAM International Inc. with more than 30 years in the economic development profession. Combining their knowledge with cutting edge digital technologies, the team came up with ProTRACKPlus. Book your consultation with one of our experts today.