Mobile Force Automation or MFA is a solution made to facilitate enabling a field force working out of office and agents working on the move, for example, government social services enterprises. This one-stop solution is designed to help with tasks that human services agents perform, including home visit programs and cash assistance outside the office. MFA connects the field force directly to the back office and related departments to allow for a real-time, end-to-end flow of information between them.
What makes MFA truly a novel solution is that it provides rich and unique features for the mobile agents in the field. MFA is delivered in the Customized-Off-The-Shelf model with several pre-built and customizable features for the mobile force. It is delivered on the Cue-me™ Multimodal Platform and is available on a variety of smartphones and tablets.
SVAM International’s long expertise in public sector programs and mobile technology makes us a unique vendor to provide this off-the-shelf solution to Human Service Agencies
Complete
elimination
of paper
based work
Easy to use
solution
Rapid
Deployment
Improved
efficiency for
the mobile
agents
Improved
efficiency for
back end
administration
Ready-to-use context
delivery and multimodal
components
Run portable applications
using device compatible
interaction features
Manage security and
applications from a single
server/platform
Google Maps integration
to show task locations
Long forms converted to
user-friendly wizard for
easy navigation and
collecting data
Capture image through
a built-in camera with easy
annotation and attach it
to the application
Digital signature
components
Speech-to-text
feature
Allows free handwriting
using a stylus for lengthy
statements in the
application
Preview and print the
form in their standard
official approved format
Integration with existing
systems to pre-fill
several fields
This customized solution is built to collect data in-depth about program benefit recipients. It is a secure, open-standards-based, context-aware multimodal and enterprise mobility platform that supports application development, management and deployment. The main USP of the product is the rich user experience it provides irrespective of what mobile platform it is based on.
It also offers programmers the flexibility to enhance the features of applications in a short time frame, with enhanced ease in deployment on all mobile-based platforms or tablets.
