SVAM

THE DOOR

Overview

A company dedicated to providing innovative solutions, where the need for streamlined and effective IT support became more apparent with each passing day. The heart of the organization relied heavily on its employees, who strived to excel in their roles across various operational domains. However, a recurring challenge seemed to hinder their efforts - the lackluster state of their IT infrastructure. This is where SVAM came into play.

Challenges

  • Slow handling of IT problems, devoid of any root cause analysis, had become a norm.
  • The technology, instead of being a catalyst for business success, had transformed into a roadblock.
  • The need for alignment of technology with the company's projected growth had become a need.
  • The organization struggled under the burden of complex processes and workflows, further worsened by their suboptimal technological infrastructure.

The SVAM Difference

  • SVAM provided a comprehensive offering with best-in-class support and exceptional cybersecurity guidance to provide prompt and complete IT support issue remediation.
  • A comprehensive budgetary analysis and roadmap to guide technology in the short and long term.
  • Support ownership and further technical and business remediations were fully owned by SVAM
  • Process analysis was performed to ensure efficient and cost-effective technological use.
  • Full budgetary analysis and optimization to allow for a targeted growth strategy.

Efficiency Unlocked

  • SVAM continually produced a targeted technology expansion strategy aligned with DOOR’s specific growth needs.
  • SVAM’s culturally embedded exceptional cyber security practices and processes minimize cyber risk.
  • DOOR employees enjoy their technology support interactions as they are less complex and fully owned by SVAM.
  • Overall technological cost savings combined with industry-leading IT and cyber expertise.
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