As your business grows, IT challenges multiply: rising security threats, ever-changing compliance demands, and the need to keep systems updated—all while ensuring your team stays productive. It isn't sustainable to rely on stretching your internal resources or juggling multiple vendors.
SVAM’s IT MSP+ services offer a comprehensive solution that integrates security, operational support, and strategic planning. Our approach prioritizes proactive risk management and compliance with industry frameworks like NIST and CIS, ensuring your IT infrastructure is as resilient as your business.
With SVAM, your IT evolves into a strategic asset—protecting your systems, empowering your team, and positioning your business for sustained success.
reduction in ticket volume
faster employee onboarding & off-boarding
faster 3rd party assessments
IT downtime doesn’t just disrupt your team—it impacts your bottom line. We proactively monitor and maintain your entire IT infrastructure to minimize interruptions and prevent problems before they impact your business.
Our comprehensive IT support includes a help desk with guaranteed response times, system monitoring, and regular maintenance. From patching vulnerabilities to optimizing performance, we handle the details so you can focus on your goals. We also manage onboarding and offboarding processes to ensure seamless transitions and maintain data security.
When you need help, you'll know exactly what to expect. Critical issues get immediate attention within 10 minutes, high-priority issues within one hour, and standard requests within four hours. Every service request is tracked and resolved with full transparency.
Our per-user pricing means no surprises. You'll know your IT costs in advance and can scale services as your business grows.
Through monthly service reviews and cyber risk assessments, we keep you informed with clear reports and recommendations. We know your time is valuable, so we provide practical updates about what matters to your business.
“Partnering with SVAM has been transformative. They've become a seamless extension of our team, handling our daily IT so we can focus on strategic growth. They've improved our operations, reduced risk, and delivered cost savings, all while ensuring our technology is secure, scalable, and aligned with our business needs.”
CIO, Non-Profit Organization
"SVAM seamlessly transitioned our IT services, overhauling our infrastructure and security with zero downtime. They've provided comprehensive documentation and expert support, significantly strengthening our cybersecurity posture and reducing our risk. SVAM's strategic planning and roadmaps give us confidence in our future IT direction."
VP of IT Operations, Financial Services Company
SVAM provides the expertise and support your business needs to tackle IT challenges with confidence. With a focus on comprehensive solutions and lasting partnerships, SVAM ensures your systems stay secure, optimized, and ready for what’s next.
With 30 years in IT management, we understand what businesses need to operate securely and efficiently. We've helped organizations of all sizes, from small businesses to large institutions. What sets SVAM apart is our commitment to seamlessly integrating security, support, and strategy, ensuring that your IT infrastructure meets today’s needs and tomorrow’s growth.
Ensure your systems are up to date and operating efficiently, whether they’re on-premises or in the cloud. Our coverage aligns with the NIST cybersecurity framework, ensuring complete protection across your IT environment. Through our Network Operations Center and Security Operations Center, we provide:
We provide both the daily support and strategic guidance your business needs to succeed. With experience across industries, we can tailor our approach to meet your specific challenges.
MCSE (Certified Solution Expert)
MCITP (Certified IT Professional)
MCTS (Certified Technology Specialist)
CCNA (Certified Cisco Network Administrator)
VCP (VMWare Certified Professional)
(TCO) Tanium Certified Operator
CompTia Security +
CISP (Certified Information Security Professional)
CISSP (Certified Information Systems Security Professional)
CISA (Certified Information Systems Auditor)
CRISC (Certified in Risk and Information Systems Control)
CDPSE (Certified Data Privacy Solutions Engineer)
Get answers to common questions about our IT MSP Services and how we help organizations harness the full potential of their IT infrastructure.
